#Fedex tracking ground update#

If there are still no updates, you can follow up with the shipping company that you used to send your package. You can also check the FedEx website or app for updates.

The first thing you should do is contact FedEx directly and inquire about the status of your package. If you are experiencing issues with the FedEx tracking not updating, there are still a few steps that you can take to try and resolve the problem. If you still have trouble after multiple attempts, take a look at the estimated delivery time and contact a representative as soon as possible. They will be able to give you the most up-to-date information about your package and can help fix any issues that may be preventing it from updating correctly on the site.Īs long as you take a few moments to troubleshoot your package, you should be able to fix any issues with tracking updating. Once you have taken a look at all of these things and your package still is not updated, you should contact a FedEx representative to assist you. This can also cause problems with tracking and updating properly. If this has changed, then your package may be en route to another location before reaching its final destination. If you are still having issues with FedEx tracking, take a look at your package’s estimated delivery time to see if it has changed. If location services are not turned on for the app, FedEx tracking information will not be updated when you are not on the website.

If you are using a mobile device to track your package on the FedEx website, double-check that you have enabled location services. The website updates every fifteen minutes, so if there have been any changes to your package, it will show on the site. If you have confirmed that you are using the correct tracking number, the next step is to check the FedEx website for updates. Sometimes, people will try to track their package with the wrong number, and this can result in inaccurate results. The first thing you should do is make sure that you are using the correct tracking number.

When this happens, it is important to take a few steps to try and fix the issue. This can cause a lot of problems for customers who are waiting on important packages.

#Fedex tracking ground update#

However, on occasion, it may not update correctly. You can use a utility bill or statement, health or auto insurance card, property statement from a county or city website, or credit card statement.The FedEx tracking system is known to be one of the most reliable in the business. If the address on your government-issued photo ID doesn’t match the address on the package label, make sure to bring an alternative ID with a matching address. Give them to the team member and sign for your package. On the back of your door tag, you may also have the option to fill out a form and leave it with your signature, authorizing a next-business-day redelivery.īring the door tag or tracking number and a government-issued photo ID to your pickup location. If you need more help, call 1.800.GoFedEx 1.800.463.3339 and say “track my package,” then follow the prompts.

By texting “follow” and your door tag number to 48773 (ex: follow DT999999999999).

You will get specific information about your missed shipment and your available delivery options.

Through the app by downloading the FedEx ® Mobile app and scanning the barcode on your door tag.

To learn where your package is being held, you’ll need to track your package.įirst, you’ll need to find where your package is being held.

You’ll need to bring your tracking number, government-issued photo ID, and your door tag number.

FedEx will hold your package for up to 7 days for both FedEx Ground ® service and FedEx Express ® service before it’s returned to the shipper.

You can use a utility bill or statement, health or auto insurance card, property statement from a county or city website, or credit card statement.

If the address on your ID doesn’t match the address on the package label, you’ll also need to bring an alternative form of ID.

If your name doesn’t match the name on the package label, you’ll need the tracking number.

Your notification type will depend on whether your phone number was added to the shipping label and/or if you’re using the FedEx Delivery Manager ® app. You’ll receive a text, automated phone call, or email. When your package is delivered to the FedEx location, you’ll be notified that the package is ready for pickup.

I requested my package to be held for pickup at a FedEx location.